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Symptom: When opening Certify, this error message displays: Cause: This error indicates that Certify cannot get a license from the license server. Resolution: There are a several reasons you might see this error. Here are the 4 most common reasons and possible fixes/workarounds for them. 1. Network issue...
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Issue #1: When running the apply.exe, the user gets error message: The ALTER TABLE statement conflicted with the FOREIGN KEY constraint "FK_LogImageData_LogTestStep" (or something similar regarding the FK_log*****) Root cause: There could be orphaned results data. Solution: Please run the "Delete...
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When executing the Launch SAP action in Worksoft Certify 8.4.1 and up, if the step fails with an error message "Unable to access Sapshcut.exe", then please check to see if the file Sapshcut.exe is blocked (by right clicking on the file in Window explorer and selecting Properties). If it is...