Question: Where does Certify client keep the user-specific information, such as
1) Last opened project
2) Customized columns
3) Process Execution settings (eg, step delay, stop on fail, unmanaged mode)
Answer: The information is contained in two files called.
C:\Documents and Settings\<username>\Application Data\Worksoft\UserProfile.xml and
C:\Documents and Settings\<username>\Application Data\Worksoft\UserProfile.xml.bak
These files get written every time Certify client closes. If you
delete only UserProfile.xml, Certify will take make a new copy of
UserProfile.xml from UserProfile.xml.bak. But if you remove both files,
Certify will not be able to remember the startup project, the
customized columns or process execution settings.