Symptom: SAP Learn not working on Citrix. (When it is started, you'll get an error message).

Solution: Fix by opening permissions on c:\program files\worksoft on the citrix box.
Symptom: Web Learn not working on Citrix

Solution: Fix by opening permissions on c:\program files\worksoft on the citrix box.
Symptom: Certify Help returns an error.

Solution: Fix by opening permissions on C:\Program Files\Worksoft\Certify\Client\Help on the citrix box.