Symptoms: When running processes against a new installation of Internet explorer (with the correct configuration as mentioned in the Worksoft Installation guide), the Load Browser step fails.
Root cause: When you install Internet Explorer 8, Internet Explorer 7 or Internet Explorer 6, it automatically disables unconfirmed browser
Add-ons.
Resolution: Enable the Worksoft "Web Loader Class" Add-on.
1. Go to Tools menu and choose Manage Add-ons
2. Find the Worksoft, Inc. "Web Loader Class" add-on in the list of available add-ons and select it.
3. Click the "Enable" button
Please see also "Browser not found issue"