Symptom: Certify Dashboard
stopped working after a results folder is deleted. In the dashboard log files
in c:\logs on the web server, there is a null exception error in a call stack
for webservice method call named "GetSelectedProjects". However, the
table "SelectedProjects" in the Certify Connect database - correctly referenced
the Certify database and the project.
Root cause: The deleted results
folder was used by Certify Dashboard. (This folder is set by clicking on the
hyperlink "Set" in dashboard).
Solution: Delete the row(s) in
the DB_Settings for the project in the DB_Settings table in Certify Connect
database. They can be reconfigured (if necessary).
For example:
DELETE FROM DB_Settings WHERE
Scope='CertifyDatabase\MyProject'
Certify Connect
Service DOES NOT NEED to be restarted when changing either Selected Projects or
DB_Settings.